boldchat.comLive Chat Engagement and AI Software | Bold360

Sales: +1 (833) 564-4357 Support English Deutsch Español Français Italiano Nederlands Português Login Account Reports Agent Workspace Admin Center Dashboard Bold360 ai (Nanorep) Admin Client Download Web Client Bold360 Suite Bold360 Suite Overview Service Advise Helpdesk Agent Solutions Industries Financial Services and Insurance Retail and eCommerce Telco and Service Providers Travel and Hospitality Features Live Chat & Messaging Conversational AI Live Chat Proactive AI Omni-Channel Engagement Agent Productivity Bot & Agent Harmony AI Self-Service Customer Acquisition Engine Reporting & Analytics Insights Smart Routing & Resource Management Integrations & APIs Privacy & Security Professional Services Resources Resources Overview Analyst Reports Case Studies Datasheets Infographics Whitepapers Webinars Videos Release Highlights Upcoming Events Blog CX Podcast Pricing Request Demo Login Account Reports Agent Workspace Admin Center Dashboard Bold360 ai (Nanorep) Admin Client Download Web Client Support English Deutsch Español Français Italiano Nederlands Português Sales: +1 (833) 564-4357 Request Demo Discover Technology to Humanize the Customer Experience AI-powered engagement for your customers, contact centers, and employees. Get Your Demo of Bold360 Analyst report Forrester: Build Competitive Advantage Through Customer Engagement and AI Analyst report Aberdeen Report: AI in the Contact Center Interactive Guide Aligning AI for Your Customer’s Best Experience View More resources Engage Smarter. Bold360 brings the best of AI chatbots and human support together so your customers and employees get what they need the first time, every time. Deliver exceptional experiences and solve problems faster with Bold360. Unlock your CX potential Why partner with Bold360? Expand the Conversation. Meet your customers where they want to engage. Bring the conversation to new digital channels including live chat , chatbots, messaging, and your mobile app – all in over 40 languages. Engage without Friction. Bring AI-powered chatbots and AI-supported agents together in harmony. Chatbots with Natural Language Processing are ready 24/7 to handle routine queries. When challenges are complex, human agents pick up right where the bot left off. No more long holds or time wasted looking for answers. Work Smarter, Not Harder. Let your customers tell you how to improve their journey without even asking them. Bold360’s Voices Dashboard continuously captures key insights and tells you where to optimize. Get the reports and analytics you need to drive better results. Learn about our suite of solutions Better Experiences Start Here Revolutionize Customer Experience Customer experience can make or break your business. Deliver better results with every customer engagement Streamline Customer Service Contacting support shouldn’t be painful for customers or agents. Increase efficiency and reduce costs with AI and human harmony Increase Customer Conversion Website buyers need help choosing products and services. Remove barriers to conversion in real-time Empower Customer-Facing Employees Agents outside the contact center also need quick access to knowledge. Arm all of your customer-facing employees with information they trust Modernize Internal HR & IT Support Searching internal systems and submitting tickets wastes time. Take the work out of work with automated internal support 45% Reduction in call volume 21% increase in Net Promoter Score (NPS) 25% Reduction in contact-us escalations prev next check out our case studies Discover smarter, more personalized engagement. request demo About About Us Why Bold360? Pricing Resources Support Blog Partners Artificial Intelligence Scholarship AI Glossary Solutions Bold360 Suite Bold360 Suite Overview Revolutionize Customer Experience Personalize Customer Service Empower Customer-Facing Employees Increase Customer Conversion Modernize Employee Support Features Chat & Messaging Live Chat Software What is Live Chat Agent Productivity AI Chatbot AI Self Service Integrations & APIs Privacy & Security Professional Services Conversational AI Customer Engagement Customer Experience Customer Self-Service Knowledge Management Natural Language Processing Intelligent Routing LogMeIn Products Communications & Collaboration GoToMeeting GoToWebinar GoToRoom GoToConnect Grasshopper Engagement & Support GoToAssist LogMeIn Rescue Identity & Access LastPass LogMeIn Central LogMeIn Pro GoToMyPC Privacy Policy | Terms and Conditions | Security & Privacy Copyright © 2003-2021 LogMeIn, Inc. All rights reserved. Before You Go......